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Privacy Policy

At Courtyard by Marriott, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make enquiries, or use our hotel services.

1. Information We Collect

We may collect the following information:

  • Full name and contact details.

  • Email address and phone number.

  • Check-in and check-out dates.

  • Booking and reservation details.

  • Payment-related information.

  • Special requests and guest preferences.

  • Website usage and browsing information.

2. How We Use Your Information

We use your personal information to:

  • Process hotel bookings and reservations.

  • Respond to enquiries and customer requests.

  • Provide accommodation and hospitality services.

  • Send booking confirmations and important updates.

  • Improve our website and guest experience.

  • Communicate special offers and promotional information, where permitted.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve browsing experiences, understand website traffic, remember visitor preferences, and enhance website performance. You can manage cookies through your browser settings.

4. Sharing of Personal Information

We do not sell or rent your personal information. We may share relevant information with authorised service providers, payment processors, booking partners, or legal authorities when necessary to provide services or comply with applicable laws.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

6. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Visitors are encouraged to review the privacy policies of those websites.

7. Your Privacy Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements. You may also withdraw consent for certain communications.

To exercise these rights, please contact our team.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, provide services, and meet applicable legal and regulatory obligations.

9. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate parental or guardian consent.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy whenever necessary. Any changes will be published on this page with an updated effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Website: https://courtyardbymariiott.com/

We appreciate your trust in Courtyard by Marriott and remain committed to protecting your privacy.